PRIVACY POLICY

Welcome to the Apoyar website. We know that you care about how information about you is used and shared. This document sets out our Privacy Policy, and your visit to the website is subject to this policy.

Apoyar reserves the right to change and update this policy at any time, with such changes effective immediately upon posting to the website. If the policy changes, a notice will be posted to the website advising you of this. You are responsible for ensuring that you are aware of recent changes to the policy.

If you visit or shop at the website, you accept this policy and consent to any disclosures made by this policy. Please take the time to read it carefully.

What personal information is collected about you and why?

You will see from the comments below that your personal information, which Apoyar collects, is necessary for its activities, including the online booking service provided at the website and the provision of an interactive website whereby you may interact with and share information with others through your contribution and your participation in any public forums etc. To make the website a better place for you to visit and to provide you with as many opportunities to benefit from the website as possible, Apoyar needs to identify your needs and interests. To do this, Apoyar may gather the following types of information about you:

A. Information About You From You

Apoyar receives and stores any information you enter on the website or provides any other way. The main ways you can enter information on the website include the details provided on the booking form and the content of your contribution posted to the website.

Both the booking and contact forms contain specific contact information about you, including your name, phone number and e-mail address.

B. Automatic Information

Apoyar automatically receives and stores certain types of information about you whenever you visit the website. This is mainly done through the use of cookies and your IP address.

C. E-mail Communications

Depending on your computer’s capabilities, Apoyar may receive a confirmation notice when you open an e-mail from Apoyar.

D. Information From Other Sources

At times, to ensure that our records are correct, Apoyar may receive updated contact, delivery and address information about you from our carriers or other sources.

Access To Your Personal Information

You do not have to give Apoyar any personal information, although this will make it difficult for you to make a booking on the website.

If you have concerns about giving personal information, various devices are available to prevent us from accessing information automatically collected when you access the website.

Sharing Information

Apoyar values your visit to the website and any booking that you may make at the website. For this reason, Apoyar will not sell your personal information to others.

Apoyar may use your contact information for various purposes, including delivery of your booking, contacting you if necessary regarding a delivery or payment for a booking or sending you information about Apoyar, including promotional information. Any email notification receipts received by Apoyar may also be used by us, its associated companies or advertising partners for marketing or other promotional purposes.

Any financial information about you will be used for billing purposes and may be used for credit enquiry purposes.

Cookies obtain certain information when your web browser accesses the website. The website also uses cookies to save your password so that you do not have to re-enter it each time you shop at the website. Your IP address may help diagnose problems with our server, administer the website, and help identify you.

Apoyar may also share information about you gathered from your contact information to gather certain demographic information about visitors to the website. This also assists us with our marketing and promotional activities.

Security

All information concerning you is stored in a secure database on a secure server and can only be accessed by a system administrator and nominated staff.

Payments are taken via Stripe, a certified PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. All card numbers are encrypted, and Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in a separate hosting environment and doesn’t share any credentials with Stripe’s primary services, including our API and website.

Public Forums

This website may make chat rooms, forums, message boards, and/or news groups available to you (“Public Forums”). You should exercise caution when using these Public Forums, as any information that is disclosed in such areas becomes public information. You should therefore think carefully before disclosing your personal information in Public Forums.

Updating Your Personal Information and Indicating Preferences

Any information you provide to Apoyar may be added to or updated by you. Apoyar tries to ensure, to the extent that it is able, that your personal information (especially your contact and financial information) is as accurate and up-to-date as possible. This helps to reduce the possibility of errors occurring with deliveries or billings, and to ensure that any information or other documents are sent to the correct email address.

You may also choose not to receive any e-mail, promotional or other information from Apoyar, its associated companies or its advertising partners. You can unsubscribe from e-mail communications by clicking the ‘Unsubscribe’ button at the bottom of the emails you may receive.

Sensitive Information

There is certain information which is deemed to be sensitive at law, including, for example, your race, sexual preference, criminal record or membership of a political association or trade union. Apoyar does not knowingly collect any such sensitive information about you and will not do so unless your prior consent has been obtained.

Contact Us

If you have any queries about this policy or anything else on the website, please use the Contact Form located on our website, and we will be only too happy to answer your query.